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Game loads up to an empty map

 
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gazzabib
Peasant


Joined: 10 Apr 2009
Posts: 2

PostPosted: Fri Apr 10, 2009 2:21 pm    Post subject: Game loads up to an empty map Reply with quote

I have played the demo of this game and really liked it so i decided to buy the full version.

I bought it and downloaded the game and tried to run it for the 1st time.
The game loads up as usual with the main loading screen which would usually open up the profile menu so i can create a charecter ( which i learnt from the demo version ).

Instead of loading the profile create screen it loads up a totally blank terrian with nothing on it. Just a level plain of grass.

I can build on it by pushing right click to select the build options but i cant select the menu or objective button.
i can see them on the screen like i would usually be able to when playing the game, (which i learnt from the demo version) but they are totally unaccessable. I just click on them and nothing opens up.

I have tried restarting my computer and have redownloaded and installed the game twice just incase it was a faulty installation.

I have also verifyied the integrity of the games cache.

Still to no avail.

Can anyone please help me with this problem.
Thanks

P.S ive posted message on kalypso forums and e-mail support aswell and opening a steam support ticket.
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Anguille2
Moderator


Joined: 03 May 2004
Posts: 735
Location: Bern, Switzerland

PostPosted: Mon Apr 13, 2009 12:08 pm    Post subject: Reply with quote

You should get support on the Kalypso forum. Please inform me if you don't get any replies so i can forward this to Haemimont.

Cheers
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gazzabib
Peasant


Joined: 10 Apr 2009
Posts: 2

PostPosted: Mon Apr 13, 2009 12:10 pm    Post subject: Reply with quote

still no response on the kalypso forums, or from steam Surprised
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Trooper91
Chieftain


Joined: 12 Aug 2006
Posts: 281
Location: Canada, ON, Thunder Bay

PostPosted: Wed Apr 15, 2009 10:43 pm    Post subject: Reply with quote

Could be an critical error on Steam's behalf. They might have provided a bad version of the game, did you look on their forums for similar complaints?
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Danny255
Peasant


Joined: 02 Feb 2010
Posts: 1

PostPosted: Tue Feb 02, 2010 11:56 am    Post subject: Fix Reply with quote

http://forum.kalypsomedia.com/showthread.php?tid=998

try this
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